{"id":103,"date":"2026-07-22T01:19:39","date_gmt":"2026-07-21T15:19:39","guid":{"rendered":"https:\/\/www.uwcigar.com\/index.php\/return-records-basics\/"},"modified":"2026-07-22T01:19:39","modified_gmt":"2026-07-21T15:19:39","slug":"return-records-basics","status":"publish","type":"post","link":"https:\/\/www.uwcigar.com\/index.php\/return-records-basics\/","title":{"rendered":"Return Record Guide: A Short Reference"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>UWCigar uses Return Records to make return-record preparation easier to verify.<\/strong> A return question is easier to resolve when the delivered item can be matched to the original catalogue record. This guide is a factual reference for Australian adults aged 18 or older.<\/p><h2 class=\"wp-block-heading\">Start with the authoritative record<\/h2><p class=\"wp-block-paragraph\">Open the live product page rather than relying on a search snippet, saved image or marketplace description. Read the full title, then match the SKU and sale unit before comparing price or availability.<\/p><h2 class=\"wp-block-heading\">A catalogue example<\/h2><p class=\"wp-block-paragraph\">Use Manchester United Kingdom Red Cigarettes &#8211; 1 Carton (10 Packs) (SKU SS-250) as a worked example. The name identifies the record, the SKU separates it from similarly named products, and the current page confirms the carton quantity, AUD price and stock state.<\/p><h2 class=\"wp-block-heading\">The verification sequence<\/h2><ul class=\"wp-block-list\"><li>Read the current return policy.<\/li><li>Keep the order number.<\/li><li>Match the delivered SKU.<\/li><li>Record the sale unit.<\/li><\/ul><h2 class=\"wp-block-heading\">What this prevents<\/h2><p class=\"wp-block-paragraph\">Good return records connect the order, SKU and issue without guesswork. The most common error is describing a return only by brand and leaving out the order reference. A short, repeatable check is more reliable than guessing from packaging colour or a partial title.<\/p><p class=\"wp-block-paragraph\"><strong>Adults 18+ only.<\/strong> Tobacco contains nicotine and smoking causes serious health risks. This article is not medical advice.<\/p>","protected":false},"excerpt":{"rendered":"<p>Prepare a return question with the correct product evidence. A factual UWCigar reference for Australian adults aged 18 or older.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[26],"tags":[],"class_list":["post-103","post","type-post","status-publish","format-standard","hentry","category-return-records"],"_links":{"self":[{"href":"https:\/\/www.uwcigar.com\/index.php\/wp-json\/wp\/v2\/posts\/103","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uwcigar.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.uwcigar.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.uwcigar.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uwcigar.com\/index.php\/wp-json\/wp\/v2\/comments?post=103"}],"version-history":[{"count":0,"href":"https:\/\/www.uwcigar.com\/index.php\/wp-json\/wp\/v2\/posts\/103\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.uwcigar.com\/index.php\/wp-json\/wp\/v2\/media?parent=103"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.uwcigar.com\/index.php\/wp-json\/wp\/v2\/categories?post=103"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.uwcigar.com\/index.php\/wp-json\/wp\/v2\/tags?post=103"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}